Sealed magnetic tape media, such as audio and video tapes, require a rapid, specific response. Careful attention to the response steps given below will help Document Reprocessors recover your audio and video tape collections with a minimum of data loss.

Note: Since 100% recovery is unlikely, a rehabilitation step to recopy the remaining information onto fresh tape is usually desirable.

Attention to the response steps given below will help Document Reprocessors successfully recover the contents of your tapes:

• Do not unwind and attempt to dry the tape.
• Shake off excess water.
• Put tapes with their boxes into a plastic bag, seal tightly, and keep cool.
• Put the bag in a sturdy box, label the box with your name and contents, and ship within 24 hours by overnight express to our Middlesex, NY, location.
• Call our office to advise us on quantity, shipping and arrival time so we can be prepared to receive your shipment.