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First Contact: Begin the Document Salvage and Recovery Process

Getting Started Salvaging Wet Books, Papers and Media

There is no single more important step you can take than to immediately contact Document Reprocessors and advise us of your situation. Our trained staff will ask you the right questions to begin the document salvage and recovery process.

Introduction
Flood Aftermath
Fire Damage
Wet Books
Document Reprocessors
Experience & Credentials
Document Recovery Plan
First Contact
Arrival on Site
Pre-Packout Inspection
Begin Packout
Orderly Packout
Ready to Ship
Organization
Moving and Rollout
Shrink Wrapping
Loading for Transport
Arrival and Unloading
Refrigeration
In Cold Storage
First Page Previous Page Next Page Last Page
Recovery Phase
Thermaline
Drying Process
Vacuum Drying
Cleaning
Book Restoration
Moisture Tests
Document Integrity
Cataloging
Copying
Packing for Shipment
Shipping Labels
Ready to Ship
Relocation
Back on Site
Replacement
Restored Books
Job Completed
Disaster Plan
Conclusion
Our trained staff will help you begin the document salvage process
Our trained staff will help you begin the document salvage process
Watch the full Document Reprocessors Video
Watch the Video

The First Step is the Most Important

As previously explained, every document recovery situation is different. Until you've decided how to proceed, you can actually cause more damage by moving wet papers, which can disintegrate unless handled by professionals. Knowing what to do and how to store wet documents is crucial to successfully recovering them. Therefore, take the time to make a list and plan your document salvage efforts before you begin.

Information We Will Need

Be prepared to provide us with all of the information we need to help you. Our staff is well-trained and they know what questions to ask. The more information you can provide, the quicker the wheels will be set in motion, so be prepared to give us details, including:

  • The exact location where wet documents, books or media are located.
  • The types of water-soaked materials you have.
  • The (approximate) volume of wet materials.
  • When the damage occurred, the conditions since that time, and the current conditions.
  • How soon a packout can be scheduled and/or when wet materials can be packaged and shipped.
CALL 1-800-4DRYING (1-800-437-9464) Contact Document Reprocessors RIGHT NOW
We are the nation's leading experts when it comes to
salvaging and restoring water-damaged documents, books,
prints, photographs, magnetic media and other materials.
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